About CheersJA

CheersJA is the venue, not the service provider. We run the marketplace: the listings, the search, the messaging, the booking calendar, the payments rail and the safety tools. The work itself is agreed between you and the professional you hire.

Professionals are independent — they are not our employees, agents or subcontractors. They set their own prices, choose which jobs to take, and go live the moment they publish a service. We do not pre-approve listings; we moderate after the fact and remove anything that breaks the Community Guidelines.

Our safety system is automated, and we describe it plainly because overstating it would be worse than useless.

• PIN-verified start. Every confirmed booking gets a private PIN. The job is only marked started when that PIN is entered at the meeting, so the record shows who actually turned up. A separate duress PIN raises a silent alert.
• Timed check-ins. While a job is under way the professional is prompted to check in on a schedule. A missed check-in escalates on its own — it does not depend on anyone having a page open.
• SOS. A held-then-confirmed emergency button that cannot be silently cancelled once it has begun counting down.
• Trusted contacts. A professional can nominate people who are notified and given a live tracking link when something goes wrong.
• Escalation. An unanswered alert moves up a ladder — trusted contacts, then the platform owner and staff accounts — until somebody acknowledges it.

We do not operate a permanently staffed safety room and we do not promise one. These tools are aids, not guarantees, and they are no substitute for the emergency services — in an emergency call 119 (police) or 110 (fire and ambulance) first. The full Safety Policy sets out exactly when monitoring runs and what it does.

You pay your professional directly — cash, bank transfer or Lynk — for the price you agreed. CheersJA never receives, holds or forwards that money; the app records the payment so both of you have the same history, and nothing more.

The professional keeps 100% of what you pay them, tips included. Our revenue is a 5% commission on completed work, which is never taken out of the job — it builds up on the professional's monthly statement and is charged to their card. Unpaid commission pauses their listings until it clears. The other thing we charge for is the customer membership, also by card.

Because we hold nothing, a cancelled booking that has already been paid is refunded between the two of you directly — we will help if it stalls. Cancellation terms and the full fee rules are in the Cancellation & Refund Policy.

Browsing and searching CheersJA is always free. A CheersJA Membership is what unlocks messaging a professional and placing a booking. If you already have a confirmed booking with someone, you can always message them about it — coordinating work you have paid for is never behind a paywall. Professionals never need a membership.

CheersJA also connects riders with independent drivers — useful when the party is over and the guests need to get home. You name the fare for your route, drivers accept it or counter, and fares are paid in cash in the car. Drivers are the one part of the platform we check before they go live — licence and vehicle documents are reviewed by staff. See drivers.

Joining is free. Your profile, your services, your rates, your calendar — you keep control of all of it, and nothing you publish waits on us to approve it. You are paid directly by the customer and keep 100% of the job and the tip; our 5% commission is charged to your card at the end of the month instead of coming out of your work. We handle discovery, messaging, bookings and the safety tooling so you can concentrate on the show.

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